Testimonials

We’re so happy we hired KBR! We retained KBR to perform a complete renovation of our two bedroom / two bathroom apartment. The renovation included a complete gut and rebuild of the kitchen and both bathrooms including a bathtub to shower conversion; as well as new floors, new recessed lighting in all rooms, new doors, baseboards and crown moulding, and complete rebuild of all closet interiors. KBR’s estimate for the work was fairly priced and accurate and the work done (in all aspects, from the design through production) was a very good value for the price. The month before work was to begin, we experienced a major flood in our kitchen which completely destroyed the room. Our team at KBR was extremely helpful in adjusting the scope of work to include damage repairs and, in particular, Sara and Billy went the extra mile in helping us to navigate the insurance estimation process. That help was “above and beyond the call” and I mention it as an example of the friendly, client-focused, and extraordinarily helpful character of the entire KBR staff. We are especially grateful to Sara and Alex for shepherding us through the co-op board approval process as well. It was a relief to have them on our side and managing this otherwise stressful process. We are extremely satisfied with the outcome of our renovation and the work that KBR has done! The design process was an absolute pleasure and we are so grateful to have been paired with Michelle as our designer. Michelle is unbelievably talented, incredibly detail oriented, and we found her to be extremely generous with her time and ideas. She had a unique vision for our master bathroom which would not have been on our radar screen but turned out better than anything we could have imagined. In our guest bath, she took my general ideas and polished them into a truly magnificent room that genuinely brings me joy every time I see it! Her design sense is elegant and sophisticated and her materials choices were outstanding – yet respectful of budget and made with an eye towards value. On a personal level, it was also a pleasure to spend so much time with Michelle during the process. She is altogether lovely! During the production phase, we were fortunate to be paired with Alex as our project manager and we found him to be extremely responsive to any concerns that arose, incredibly detail oriented, and similarly generous with his time in answering the many, many questions we had throughout. He is kind and patient and extremely knowledgeable. His experience really shows through in his ability to think creatively about solutions and respond to the unexpected issues that crop up during any renovation. As was the case with Michelle, it was a pleasure to spend so much time with Alex. He is a genuinely good person who cares deeply about his clients’ happiness and is deeply invested in ensuring a positive outcome. We found all of the KBR tradespeople to be respectful and similarly dedicated to a positive outcome. It was clear to us that the the team cared deeply about the quality of their work and that they all had a sense of pride in their crafts. I’d like to mention Danny in particular, who did a spectacular job with some incredibly delicate tile work in our guest bath. We are so fortunate to have the byproduct of his very skilled hands. I think perhaps the highest compliment we can give is that if we had to do it all over again, we’d hire KBR all over again. It is a rare thing in this age, in this city, to come across an entire company of genuinely nice, and extremely talented, people such as we found at KBR. Every phase of this process, which can be stressful to say the least, was made better because we were working with a group of very talented, very enjoyable people. Thank you all so much. We LOVE our “new” home!

I requested an estimate from KBR for a project that included a new floor, a bathroom and kitchen remodeling and some carpentry work. Throughout the process, KBR struck me as a very professional company and Noam the project manager was very involved and responsive to my emails and questions. He was also very proactive in following-up with me, took the time to explain his estimate and the work to be done. They were price-competitive for the work we initially asked them to esimate but we eventually reduced the scope of our work and chose a different contractor. However, I would happily recommend KBR to anyone looking for a contractor in the NYC area.

I recently hired KBR to do a complete remodel of two bathrooms down to the studs: a guest and a master. They did an excellent job (and I am a stickler) and I would highly recommend them. Professional, detail-oriented and thoughtful throughout. About the job… The job involved extensive work with the DoB and building management to obtain approvals. KBR team worked tirelessly until all the paperwork was in order and didn’t start the job until materials were ready to go so we could minimize disruption. The job was completed on time and the contractors were very neat and respectful throughout. If I had a question or felt something should be changed, they worked to resolve it immediately. Workers came every day so I didn’t ever feel they were de-prioritizing my job. The interior designer assigned to work with me, Giselle, was fun, creative, and detail-oriented. Gilberto, our project manager, was present nearly every day and worked diligently to address every aspect of our job and to ensure our satisfaction with the outcome. I can say that we are thrilled with how both baths turned out. Would hire KBR again!