Testimonials

Having no experience with kitchen renovations, designers or contractors. I looked at reviews and recommendations in Houzz and Home Advisor. Both gave me KBR as a company that could do the design and coordinate the work. Their price was in line with the other contractors I contacted but had the added advantage of doing the design and using their contacts to get the appliances and materials. I needed someone who could do the complete job -A to Z. I did not have the time or inclination to go from place to place to buy materials, cabinets and appliances. Knowing that I wanted something different, I needed advice what could be done in my small dark kitchen (9′ X 9′) and what different options would look like. My designer was Alex Laniewska – who approached the challenge with great energy and enthusiasm. Having the basics of what I liked and direction I thought I wanted, she was able to get start with designs. Their office in Manhattan is convenient to public transportation and you are made to feel at home working on the designs and getting comments from other staff going by. Some of my thoughts about what I wanted had to be changed due to the reality of a budget but we managed to get a great final design with some things I never would have thought of doing while keeping my niche for the cat!. Once all the orders were in place, the destruction and reconstruction started. With some bumps along the way (which I suppose there always are on projects like this), the work went quickly. The workers were professionals, polite and pleasant. I enjoyed my conversations with them. The project manager, Petar, worked with them to keep the job moving along. Alex kept in contact and made sure the deliveries came as scheduled. We just finished off the punch list – and everything looks great. I now have a new kitchen and still trying to figure out where to put everything. But, that is a great problem to have. I have and would recommend KBR to anyone looking for a company to do as much (like me) or as little needed to get a job done.

We had a wonderful experience working with Billy Dixon and Jayani at KBR Design. We found their profile on Houzz and decided to invite them to bid on an office suite renovation we designed as the architects. They were quick, professional and competitive in their bidding which continued after we hired them for the project. They finish the job on time and on budget and were responsive and pleasant throughout the process. Our client was very happy and so were we. We would be highly recommended them again.

We’re so happy we hired KBR! We retained KBR to perform a complete renovation of our two bedroom / two bathroom apartment. The renovation included a complete gut and rebuild of the kitchen and both bathrooms including a bathtub to shower conversion; as well as new floors, new recessed lighting in all rooms, new doors, baseboards and crown moulding, and complete rebuild of all closet interiors. KBR’s estimate for the work was fairly priced and accurate and the work done (in all aspects, from the design through production) was a very good value for the price. The month before work was to begin, we experienced a major flood in our kitchen which completely destroyed the room. Our team at KBR was extremely helpful in adjusting the scope of work to include damage repairs and, in particular, Sara and Billy went the extra mile in helping us to navigate the insurance estimation process. That help was “above and beyond the call” and I mention it as an example of the friendly, client-focused, and extraordinarily helpful character of the entire KBR staff. We are especially grateful to Sara and Alex for shepherding us through the co-op board approval process as well. It was a relief to have them on our side and managing this otherwise stressful process. We are extremely satisfied with the outcome of our renovation and the work that KBR has done! The design process was an absolute pleasure and we are so grateful to have been paired with Michelle as our designer. Michelle is unbelievably talented, incredibly detail oriented, and we found her to be extremely generous with her time and ideas. She had a unique vision for our master bathroom which would not have been on our radar screen but turned out better than anything we could have imagined. In our guest bath, she took my general ideas and polished them into a truly magnificent room that genuinely brings me joy every time I see it! Her design sense is elegant and sophisticated and her materials choices were outstanding – yet respectful of budget and made with an eye towards value. On a personal level, it was also a pleasure to spend so much time with Michelle during the process. She is altogether lovely! During the production phase, we were fortunate to be paired with Alex as our project manager and we found him to be extremely responsive to any concerns that arose, incredibly detail oriented, and similarly generous with his time in answering the many, many questions we had throughout. He is kind and patient and extremely knowledgeable. His experience really shows through in his ability to think creatively about solutions and respond to the unexpected issues that crop up during any renovation. As was the case with Michelle, it was a pleasure to spend so much time with Alex. He is a genuinely good person who cares deeply about his clients’ happiness and is deeply invested in ensuring a positive outcome. We found all of the KBR tradespeople to be respectful and similarly dedicated to a positive outcome. It was clear to us that the the team cared deeply about the quality of their work and that they all had a sense of pride in their crafts. I’d like to mention Danny in particular, who did a spectacular job with some incredibly delicate tile work in our guest bath. We are so fortunate to have the byproduct of his very skilled hands. I think perhaps the highest compliment we can give is that if we had to do it all over again, we’d hire KBR all over again. It is a rare thing in this age, in this city, to come across an entire company of genuinely nice, and extremely talented, people such as we found at KBR. Every phase of this process, which can be stressful to say the least, was made better because we were working with a group of very talented, very enjoyable people. Thank you all so much. We LOVE our “new” home!